Today’s episode is dedicated to coaches, consultants, healers, wellness professionals and other experts in helping professions.
We’ve all had those moments with clients or even prospects, where they push boundaries or want an exception made for them, and want you to accommodate their personal life circumstances in some way.
It can create a sticky and uncomfortable situation for sure! They’re a client, and let’s face it, without happy clients, you don’t have a business!
In my business, we are committed to ensuring everyone who interacts with us, whether they are a client or not, feels appreciated and celebrated. When appropriate, if a client or a prospect has a need, we will look for a creative solution in order to empower them to move forward, or to navigate a challenging life circumstance.
However, as a professional in the helping space, when you’re working with a client on an area of their life where they’re stuck – there’s a line you don’t want to cross between empowering your client and enabling your client. It’s quite common that the very accommodation they want, is exactly where they’re stuck in their life, and now it’s showing up in their relationship with you.
Watch the episode as I dive into this topic in greater detail, and make sure to grab the handout below as I give you 8 questions to ask yourself when a client asks for an accommodation. These questions will help you determine whether or not to say “Yes” to the client request.
Make sure to leave me a comment below and share this episode using the social share buttons below. Help others empower their clients for the best outcomes.
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