Team & Client Care
Taking care of your team as well as your clients are key to creating a sustainable business.
Sometimes it can be awkward - so I've created some resources to support my YouTube Videos on this topic. To make it easier I've put all the free gifts on this topic one one simple download page - simply let me know where to send it.
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Here's what you'll get access to:
When you receive the link you'll get access to all the following trainings with tips and strategies to help you attract your ideal clients. Download one, all or bookmark the page so you can come back as you need it! All FREE and my gift to you!
My Best Strategies for Client OnBoarding
How you onboard your clients makes a huge difference in their level of commitment and overall satisfaction. I am pulling back the curtain and sharing with you a few of the strategies that I use that my clients love..
What to do When Your Clients Ask You To Bend The Rules For Them
We've all had those clients who need a favour, or an exception made for them. I help you to help them get through their challenge without compromising your business or inadvertently keeping them in the story that keeps them stuck.
How To Handle Refunds Requests (or even better, avoid them all together)
The words NO entrepreneur wants to hear "I'd like my money back please" - I teach you how to set a sale up to avoid refunds and what to actually do when you do get the inevitable requests. As well I share with you my very own refund policies
How to Hire Help When You Can't Afford it
t's an age old dilemma - you need to hire so you can take things off your plate and focus you on earning more, but without earning more you can't afford to pay someone. Here are my tips on how I gradually increased my team from just me to the team of 4 I have today.
Is It REALLY Time to Let Them Go?
Even the best team members eventually no longer are a fit. Many times entrepreneurs will keep the wrong person in a role for too long. This guide I use will help you to decide if it's really time to say good-bye or if you should keep working through the current challenge.
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